Shipping policy
Livuxe — Shipping Policy
Last Updated: August 10, 2026
At Livuxe, we aim to provide clear and straightforward shipping information so you know what to expect when placing an order.
This Shipping Policy explains our order processing times, delivery estimates, shipping costs, and other important shipping information for orders delivered within the United States.
1. Shipping Destination
Livuxe currently offers shipping to customers within the United States.
Shipping availability may vary for certain locations or products. If shipping is unavailable for a particular destination, this will be indicated during checkout.
2. Processing Time
Orders are generally processed within 1–3 business days after the order is successfully placed.
Processing time includes order review, preparation, and handoff to the applicable shipping carrier or fulfillment provider.
Orders are not normally processed on weekends or holidays. Processing may therefore take longer when an order is placed around a weekend or recognized holiday.
3. Standard Delivery Time
After an order has been processed and handed to the shipping carrier, standard transit time is generally:
5–12 business days
Transit time refers to the estimated time required for the carrier to transport the package after it has been dispatched.
4. Estimated Total Delivery Time
Including order processing and transit time, the estimated total delivery timeframe is approximately:
6–15 business days
This is an estimated timeframe, not a guaranteed delivery date.
Actual delivery times may vary depending on factors such as the shipping carrier, destination, weather, holidays, transportation conditions, and other circumstances outside our reasonable control.
5. Shipping Cost
Standard shipping is free for eligible orders shipped within the United States.
The applicable shipping cost, if any, will be displayed at checkout before the customer completes the purchase.
6. Order Tracking
When tracking information is available for your order, it may be provided through the shipping confirmation sent to the email address associated with your order.
Tracking information may take some time to become active after an order has been handed to the carrier.
7. Shipping Delays
Although we provide estimated processing and transit times, delivery dates cannot be guaranteed.
Unexpected delays may occur because of:
- Carrier transportation delays
- Severe weather
- Public holidays
- High shipping volumes
- Address issues
- Customs or import processing, where applicable
- Other circumstances outside Livuxe's reasonable control
If your order appears to be significantly delayed, please contact our customer support team so we can assist you.
8. Address Accuracy
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice that your shipping address is incorrect, contact us as soon as possible:
Email: support@livuxe.com
Phone: +1 (213) 600-8590
We cannot guarantee that an address can be changed after an order has entered processing or fulfillment.
9. Undeliverable or Returned Packages
If a package cannot be delivered because of an incorrect or incomplete address, refusal of delivery, or another issue attributable to the shipping information provided by the customer, please contact us at:
Additional shipping or return costs may apply depending on the circumstances.
10. Fulfillment and Shipping Origin
Livuxe may use third-party fulfillment and shipping partners to process and deliver orders.
The fulfillment location may vary depending on the product and available inventory. Products may therefore be dispatched from different fulfillment locations.
We do not represent every Livuxe product as being shipped from a specific U.S. warehouse unless that information is specifically stated for the applicable product.
This information is provided to help customers understand that fulfillment locations may vary.
11. International Shipping
Livuxe's current standard shipping policy applies to orders delivered within the United States.
International shipping is not currently offered under this policy.
12. Contact Us
If you have questions about shipping, delivery, or an existing order, please contact us:
Livuxe
Email: support@livuxe.com
Phone: +1 (213) 600-8590
We will be happy to assist with your shipping-related questions.